A Word From Our Clients
I have been a Credit Professional for 20 years. I have been employed with The Brock Group in Houston, Texas for over 12 years and would like to offer a recommendation based on a long term positive experience. Rauch-Milliken International, Inc. has been my commercial collection agency of choice for many years. In a world where there are so many agencies out there it has been a joy to have found one that I can rely on to collect my accounts in the most professional and ethical manner possible. They follow my instructions and compliment the in-house efforts of our staff very well.
The bottom line is they produce a high net return on our past due A/R and they do it without bringing any negative effects to our company. I am proud to offer my recommendation to Rauch-Milliken International, Inc. to any Credit Professional that wants a strong resource with proven results to back them up when it comes to managing the difficult task of recovering bad debt. I may be reached for further comment at 281-332-3838.
Phyllis Kay Wilson
Senior Accounting
Brock Group
Houston, TX 77008-6008
281-332-3838 Direct
281-557-1286 Fax
My name is Jeanine Hammon, and I am the Director of Advertising Finance, for The Kansas City Star. I wanted to take an opportunity to give you a recommendation on the collection agency we are now using at The Star.
In February of 2007, I started using Rauch-Milliken International for
collection of past due advertising accounts. Initially, using this
agency was only a test to see how they would perform against the agency
we had been using for several years. After the first month, the test
results were so dramatic that I dropped our old agency and began using
Rauch-Milliken International exclusively. Working with RMI had saved
us over a half million dollars in bad debt expense by June 2007, and we
ended up saving three quarters of a million dollars before the year was
out. RMI's percent of collection is averaging 55%-60%, which is truly
amazing! Our old agency's collection percentage was never much more
than 30%.
Based on our experience, I would certainly recommend this collection agency to any Credit Professional looking to improve the net return on their past due A/R. I hope you will consider using them to collect your past due accounts.
Please feel free to call me anytime, if I can answer any questions regarding our experience with Rauch-Milliken International.
Jeanine Hammon
Director of Advertising Finance
The Kansas City Star
816.234.4950 ph.
816.234.4262 fx.